Watchdog Nation

Naming names: The Dirty Dozen U.S. Credit Card Companies

Dave Lieber: I wrote in my Watchdog column in the Fort Worth Star-Telegram a little ditty about being grateful around Thanksgiving. The column contained this 14-word negative comment about credit card companies:

“Suddenly we have a common goal in our lives. Get rid of credit cards.”

Not longer after, I got scolded by an economist I know. The well-respected financial analyst e-mailed me:

“Now I fear that you’re going after the credit card industry with too much vigor. Be careful, my friend. They’re financial tools, and for people who pay their balance they’re convenient, a source of an interest free loan and cash back. They’re smart. So why would people get rid of them?? I think you narrow your appeal as a watchdog if you pander to a particular demographic.”

Of course, I thought about what this expert said. Then decided to share with you where I am coming from when I scratched those simple 14 words.

I found a recent report by The Pew Charitable Trusts that is the most devastating study of what is going on in U.S. credit companies now, i.e. the big-boy banks. I knew it was bad, but had no idea …PewLogo

“One hundred percent of credit cards from the largest 12 banks used practices deemed `unfair or deceptive’ under Federal Reserve guidelines. None of these banks issued cards would meet the requirements of the Credit CARD Act of 2009.”

That simple sentence by the Pew project team couldn’t be written any clearer. But let me try anyway in my own WatchdogNation.com brand of plain talk:

The largest dirty dozen banks are breaking the law that is about to go into effect in a few months. Grab all the cookies before they put a lock on the jar. Only here, the cookies are American families getting raked by their own banks.

The banks aren’t even trying to comply. 100 percent! Not a mensch in the bunch. And this is the same group that buys Congress with PAC donations and vows, “We can regulate ourselves.”

The Dirty Dozen has so much dirt under their fingernails that the original 14 words that upset the economist were far too kind.

Time to name names, pal.

Want to know The Dirty Dozen 12 Biggest Banks? Courtesy of WatchdogNation.com via the wonderful folks at Pew:


Is your credit card company among the Dirty Dozen?

Is your credit card company among the Dirty Dozen?


American Express

Bank of America

Barclays

Capital One

Chase

Citi

Discover

HSBC

Target

U.S. Bank

USAA

Wells Fargo

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Final note: My Nordstrom Visa bill came recently with a new 29.99 percent rate. I called and complained. They said it was a mistake and quickly moved me back to 12.99 percent. A recent Frontline show on PBS used Nordstrom Visa as an example of bad practices. Only 9 months ago, the Nordstrom Visa card was rated as one of the best cards to get on lowcards.com. That’s how quickly things have slipped, even among the better ones. Point is: CALL AND COMPLAIN.

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The full report was written by the Pew Health Group, Shelley Hearne, Managing Director. Contributors were Nick Bourne, Eleni Constantine, Ardie Hollifield, Alexander Martone. You can learn more about their work at Pew’s Safe Credit Cards Project. You can read their full report here.

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Dave Lieber, The Watchdog columnist for The Fort Worth Star-Telegram, is the founder of Watchdog Nation. His book, Dave Lieber’s Watchdog Nation: Bite Back When Businesses and Scammers Do You Wrong, won two national book awards in 2009 for social change.

Published in Bad Business, November 29th, 2009 by Dave Lieber

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4 Comments to this post.

  1. scsalon

    Boy, do you have that right. We have two credit cards where the banks cut out any possibility of balance transfer at a lower rate despite having excellent credit history and then jacked up the interest rate to a usury level. We’re sure it’s in anticipation of the new credit card laws, and them getting their last licks in.

  2. maggie van ostrand

    Worst of all, no matter what bank you chose to do business with, one of these dirty bozo banks will buy it up.

    Following the Pursuit of Happiness theory, we ought to be entitled to pick and choose the places we do business. But when we do that, it’s only a matter of time before they’re swallowed like Cool Hand Luke swallowed those 50 eggs in an hour.

    A lot of people are now switching to credit unions. They enjoy the same benefits and protections as banks. I hate to break the tradition of a lifetime, but I feel we’ve got no choice but to do whatever we must to survive.

    Maybe I can’t pursue happiness as fast as I once did, but at least I intend to keep on truckin’

  3. ApplyForCreditcards

    Hey I caught your blog and you mentioned credit cards, which kind of lit a lightbulb and rang bellsin my head. Man, I’ve been in the credit card services web site business for awhile. I basically provide a free service to my users indexing all the credit card offers as I can on behalf of the banks and credit card companies. I ran across some 20somethings in a cafe the other day and just like them, I bet others among your readers would benefit from my site, ApplyForCards, which I’ve been working and been perfecting for quite awhile. So those 20somethings in the cafe didn’t know you could apply for a credit card online and had thought you could only do it via mail or at a bank or just be mailed the application for getting on "a magic list". I stoicly (and with a straight face) informed them that this wasn’t the only case and referred them to my site with my business card. The is URL attached to my comment for my site. I hate to make this comment about me, but I love your blog post and I know others will too. I’ve had a site up for awhile and host many credit card offers, from Discover and Visa to AmEx. So, if anyone wants to order a new credit card that’s lost as for how to do it and have a steady income and would like to check and see if they qualify or know they do, please do. Enjoy! Love the blog, keep it up!

  4. Grace Brown

    i always avoid to have bad credit because i want a great credit score~’;

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